TitleLeaf Client Support

TitleLeaf client support is provided via an online help desk.

Access to the online help desk is limited to two people within an organization. If you personally do not have access, communicate your issue to the people within your organization with access. They can create a support ticket on your behalf, if necessary.

Note: Before creating a ticket, please consult the TitleLeaf Guides and TitleLeaf Support Articles. Use the search field or the help widget to find articles containing terms relevant to your situation.

To view or comment on pre-existing tickets, log in to the support site.

Then select the appropriate option from the Requests dropdown menu.

Sample Requests page:

The support site sends email notifications from jira@titleleaf.atlassian.net and mailer@titleleaf.com. Do not send emails to these addresses; they are unmonitored. Instead, to add a comment to a support ticket, click the link in the notification.